How to use ImpactStar®

This page provides technical support on using the ImpactStar® tool. For support on using the tool with youth clients, see Training.

Setting up a young person in ImpactStar®

This video looks at:

  • how to add a young person to your Clients in ImpactStar®
  • what consent for information means
  • where to add extra details about a young person
  • deactivating a record of a young person.

Recording an interview in ImpactStar®

This video looks at:

  • how to add your records for an interview with a young person
  • how to select an answer
  • how to save, revisit and complete a record of an interview.

Viewing a Star Chart in ImpactStar®

This video looks at viewing and understanding a Star Chart.

Using notes and files in ImpactStar®

This video looks at:

  • why you would want to add notes and files
  • how to add notes and files
  • how to delete notes and files
  • what kinds of files you can add.

Creating progress reports in ImpactStar®

This video looks at:

  • what a progress report is
  • how to complete a progress report
  • the difference between a goals report and a progress report.

Need human help?

Check out our contact page for ways to get in touch and get support.

Want training?

We’ve developed a range of short and clear training materials to support you to use ImpactStar® effectively.